Support that
answers at 3am.
Hook your inbound email to CrewMoot. The crew triages every message, answers from your knowledge base, drafts refunds-and-renewals decisions for sign-off, and escalates only the tickets that truly need a human.
Hook the inbox. Walk away.
- 01
Hook inbound email
Support@ lands in CrewMoot, tagged and threaded.
- 02
Point at knowledge
Docs, FAQs, past tickets · the crew reads and remembers.
- 03
Set the lines
What it answers alone, what it drafts, what it escalates.
Every ticket gets a verdict.
Answer-now questions get answers. Money questions get drafts. Angry customers get a human, with a full summary attached so you’re never reading cold.
email lands, tagged
knowledge lookup + verdict
reply, draft, or escalate
You see the edge cases only.
Routine replies never reach you. The ones that do arrive pre-read: customer history, likely fix, suggested answer, and a NEEDS YOU badge when a decision is yours to make.